Welcome to Lords Mobile: Pacific Rim, a world where kingdoms clash, monsters rise, and strategy determines supremacy. In this realm of real-time warfare and empire building, we are committed to delivering a smooth and competitive experience for every player. This Refund Policy outlines the principles and conditions under which in-game purchases are handled, with a focus on fairness, transparency, and the integrity of the game.
All items purchased within Lords Mobile: Pacific Rim, including hero packs, speed boosts, resource bundles, elite upgrades, or premium currency, are considered non-physical, digital goods. As these items are delivered instantly and can directly impact gameplay, all transactions are typically final and non-refundable.
Refunds may be reviewed under the following special circumstances:
To initiate a refund review, players must provide:
Incomplete claims may be declined.
The following are not eligible for refunds:
If the purchase was made through a third-party store, the refund must be requested directly through that platform, as they operate independently from Lords Mobile: Pacific Rim.
Abuse of the refund system may result in:
All refund requests are reviewed individually. Decisions made are final and not open to appeal.
Thank you for supporting Lords Mobile: Pacific Rim. We are honored to bring you epic battles, powerful alliances, and a strategy experience worthy of true champions.